Individual Reconditioning - Level 2 (Complete)

This is my son's 3 year with his LS2 helmet and he loves it. He's going from youth to middle school football and had to switch from a black to white shell. The reconditioning of the helmet is like brand new again.

I got my son’s black helmet reconditioned and to white. Process toke 6 weeks. I also had some additional request such as changing face mask and clips which they did a discounted price. Only minor issue is, I didn’t get a status update throughout or at the end of the reconditioning process. I would love to see if the helmet had any issues from him using it 2 years prior.

Helmet was amazing also with new face shield. Customer service was amazing. You have a customer for life!!!

Very satisfied with the gentleman I spoke to on the phone before shipping my son’s helmet out for re-certification and re-painting. The work was done to my liking and shipped back to me in a shorter time frame than quoted which was amazing.
The only dissatisfaction I had was with the lady I spoke to after they had received my helmet, she was rude on the phone and was adamant that they had tried to reach me via email about confirming paint color but did not attempt to confirm my email address or ask for an alternate email address. This made me nervous about the color and the turnaround time, thankfully it all worked in the end. Also, the requested paint color was noted on the payment confirmation printout that was packed with the helmet.

The work came out great but the time to receive the helmet was extreme. I would recommend some sort of follow up process on when timeline of when the work should be completed.