Shipping policy

 

LIGHT Helmets ships using common available couriers such as, FedEx Ground.

Orders are processed promptly, on a first in, first out basis:

If you ordered a physical product we'll send you a notification as soon as your order has shipped. If you ordered our Reconditioning or Resize Service, you will receive further instructions via email shortly.

APACHE ORDERS:
All Apache helmet orders average 15-20 business days before shipping.
All Apache Lightning and Apache Tomahawk helmet orders average 20-25 business days before shipping.

LS2 ORDERS:
Custom color helmets and face mask orders average 15-20 business days before shipping.
All standard color helmet orders average 5-7 business days before shipping.All in-stock helmets average 5-7 business days before shipping.

LIGHT Helmets assumes no liability for delays in, or failure to make delivery due to our inability to obtain supplies, raw materials, labor or due to conditions over which we have no control, including delays of carriers, accidents, strikes, war, or any other unavoidable cause.

PLEASE INSPECT ALL MERCHANDISE AT TIME OF DELIVERY

All shipments must be inspected and checked against our packing list for shortages and damaged merchandise at the time of delivery. Note any damages or shortages on the bill of lading or delivery receipt before signing it.

FREIGHT CLAIMS

LIGHT Helmets is not responsible for damages or loss in transit. We will, however, assist you in filing a claim if all the correct procedures have been followed. Call LIGHT Helmets Customer Service 760-444-0082 for assistance.