Turn around time was shorter than expected, which was nice. Helmet looks great and is lighter than all the others we looked at. Unfortunately my son fell on the line between youth medium and youth large with the Apache (he is youth large in others), so we went with the youth large. Thankfully we were able to purchase and install shims for a better fit, which will also allow for him to use it longer as he grows.
We did encounter a small issue with the virtual fitting. They were only available until 3pm which doesn’t work with kids being in school, so we had to make adjustments via feedback through email (did not see virtual fittings available on weekends). Customer service responded quickly and provided good feedback, so it was a smooth process.
